Guest information

• Check-in: between 4:00 PM and 8:00 PM
• Check-out: before 10:00 AM
• Emergency number: 112
• First aid kit: located in the cabinet at the main entrance
• Medical assistance (SIIPEMOR – São Brás de Alportel): +351 289 845 915

Villa management

For questions, malfunctions or situations that are not urgent, please contact the villa management. They are your first point of contact and will take appropriate action if necessary.

• Don: +351 939 270 871
• Frederieke: +351 932 543 479

Arrival

• Check-in is possible between 4:00 PM and 8:00 PM
• You will be personally welcomed by the villa management, who will give you a short introduction to the house
• If you arrive later, you may use the key safe located to the left of the entrance gate. The code will be shared with you in advance by phone or WhatsApp. The official check-in will then take place the following day, by appointment.

Entrance gate, doorbell & intercom

• The entrance gate can be opened using the remote control and via the intercom
• At the main entrance (left-hand side) you will find the doorbell
• Inside the hallway there is an intercom system, allowing you to see and speak with visitors at the entrance gate
• In the event of a power outage, the entrance gate can be manually unlocked with a key via the right-hand gate arm (from the inside)

Key set

• The key set includes the following items:
• Key for the pool cover, operated via a key switch mounted on the wall near the pool
• Front door key
• Key for the gas bottles, central heating system and pool technical area (this technical area does not need to be accessed by guests)
• Key for the additional lock on the pool fences (locking pins are stored in the first aid kit)
• Key to manually unlock the entrance gate in case of emergency (for example during a power outage)
• Remote control for the entrance gate

Casa Quadra Dique is a spacious and comfortable family villa, spread over several levels and suitable for up to 10 adults and 2 children. The house is designed for spending time together, while still offering plenty of privacy where desired.

Living areas

On the ground floor you will find:

• A spacious open-plan kitchen and living area with a bar for 3 people
• A large dining table for shared meals
• A comfortable seating area with television
• 1 bathroom with shower and toilet, located in the hallway
• Direct access to the patio with BBQ, featuring a long dining table of approx. 4 metres and a parasol

Adjacent to the pool is a separate terrace with a table of approx. 3 metres, comfortable seating and a lounge set with parasol.

Indoor and outdoor spaces flow naturally into one another, allowing you to find a pleasant place to relax at any time of day.

Bedrooms

The villa offers 5 bedrooms, spread over two levels.

Upper floor

• Master bedroom with double bed (200 x 210 cm) and en-suite bathroom with a walk-in shower
• Two bedrooms with double beds (180 x 210 cm)
• Shared bathroom for these bedrooms, with a bathtub (with a shower in it) and toilet

Lower floor

• One bedroom with double bed (180 x 210 cm)
• One bedroom with two single beds (90 x 210 cm), which can be pushed together if desired
• Bathroom with shower and toilet, located on this level

For families with young children, additional beds or cots can be arranged if desired.

Comfort & practical

• All rooms are equipped with air conditioning
• The bedrooms offer ample wardrobe space for clothing and personal belongings
• Towels and bed linen are provided upon arrival

We kindly ask you to treat the house as you would your own, so that future guests can enjoy it just as much.

Kitchen

The kitchen is fully equipped and directly connected to the living area and patio, making it ideal for cooking together and enjoying long dinners.

Available appliances and equipment include:

• Induction hob
• Oven
• Upper oven with microwave function
• Dishwasher
• Refrigerator
• Grill appliance
• Toaster
• Electric kettle
• Nespresso coffee machine (please remember to refill the water reservoir at the back in time)

We recommend using baking paper when cooking in the oven.

Utility room

Here you will find:

• Freezer
• Washing machine
• Tumble dryer
• Hand blender
• Printer
• Kitchen towels and tea towels (stored in the upper cupboard)

Washing machine

• Quick programmes: 20 minutes (3 kg) and 69 minutes (mixed load)

Tumble dryer

• Please empty the filter in the door opening after each drying cycle to prevent malfunctions

Waste disposal

Waste can be disposed of in the waste containers located approximately 300 metres away, near the water well.

Waste is collected separately. We would appreciate it if you could separate your waste and use the designated containers outside accordingly.

Provided upon arrival

Upon arrival, the following basic items are available:

• Two bottles of mineral water
• A number of bin liners
• A number of dishwasher tablets
• A number of washing machine tablets
• A selection of tea bags and coffee capsules

WiFi

High-speed fibre optic internet is available throughout the villa.

• Networks: Casa Quadra Dique and Casa Quadra Dique Main
• Password: QuadraDique6467

Please note that the TV and printer only work on the “Casa Quadra Dique” network.

WiFi boosters are installed on each floor to ensure a stable connection. WiFi coverage is also available at the pool area.

TV

The living room is equipped with a Samsung Smart TV and a MEO media box.

• Approximately 200 TV channels available
• Streaming from your own device is possible
  • Select HDMI 1 on the TV

Air Conditioning

All rooms are equipped with air conditioning, suitable for both cooling and heating.

• The remote control is located in each room near the door, next to the light switches
• When switching between heating and cooling (or vice versa), the system needs a few minutes to reconfigure

It is normal that no immediate temperature change is noticeable during this time. We kindly ask for your patience.

For your comfort and to save energy, we kindly request that air conditioning and lighting are switched off when you are not in the villa.

Electric Fireplace

The Dimplex Juneau is an electric decorative fireplace. The flames and smoke are simulated using light and water vapour. The fireplace does not produce heat.

• Carefully pull the front drawer towards you. The controls are located behind it.
• Check that the main switch A is set to I (on).
• Press button B once to activate the flame and smoke effect. You will hear one beep.
• Use control knob C to adjust the height and intensity of the flames. Turn it carefully until you achieve the desired effect.
• Carefully push the drawer fully back into place.
• Press button B again to switch off the fireplace.
• Please leave the main switch A on unless instructed otherwise by Villa Management.
• It may take approximately 30 seconds for the full flame effect to appear.

IMPORTANT – How to use the Electric Fireplace

When the water tank is empty, the flame and smoke effect will stop automatically. The illuminated logs may remain lit.

Please do not refill the water tank yourself.

Only open the front drawer to operate the fireplace.

Do not move or tilt the fireplace.

Do not place any objects, clothing or decorations on or inside the fireplace.

Do not allow children to operate the fireplace.

If the fireplace is not working or the water tank is empty, please contact Villa Management.

Outdoor areas

The villa offers several outdoor spaces where you can enjoy sun, shade and views throughout the day.

• Patio with BBQ and Terrace Heater, featuring a long dining table of approx. 4 metres and a parasol
• Pool terrace with a table of approx. 3 metres, comfortable seating and a lounge set with parasol

BBQ

The BBQ operates on propane gas.

• We kindly ask you to keep the BBQ in its fixed location and leave it clean after use

If the BBQ is not left clean, an additional €100 cleaning fee may be charged.

Patio Heater

• A gas-powered terrace heater is available on the patio for use during cooler evenings.

The heater operates on propane gas. A spare gas bottle is available. If needed, an empty bottle can be exchanged for a full one at the Galp station down the road.

Instructions

1. Ensure the gas supply is open
2. Turn the control knob to the ignition position
3. Press and hold the control knob
4. Keep the knob pressed for approximately 30 seconds
5. While holding the knob, press the red ignition button (located below the control knob) several times until the heater ignites
6. Once the flame is stable, release the knob and adjust the heat as desired

Notes & safety

• Use the heater only outdoors
• Do not move the heater while in use
• Keep a safe distance from furniture, cushions and parasols
• Do not leave children unsupervised near the heater
• Turn off the gas supply after use
• If the heater does not ignite, please check the gas supply or contact the villa management.

Swimming pool

• Young children must always be supervised, or the fences should remain closed
• For everyone’s safety, only plastic glasses, plates and tableware may be used around the pool
• Fences are installed around the pool for added safety

Pool heating is available during the period October to April.

• Available at an additional cost of €250 per week
• The heat pump is operated by the villa management
• When pool heating is used, the pool cover must be used to retain heat

We kindly ask you to close the pool cover every evening, as the water cools down quickly during the night.

Please ensure that no objects or items are left in the water when closing the cover, so it can be used safely and smoothly.

Outdoor lighting

The outdoor lighting operates automatically:

• Wall lighting switches on at dusk and off at daylight
• Garden lighting near the trees switches on at dusk and turns off around 11:00 PM
• Pool lighting switches on around 6:30 PM and turns off around 11:00 PM

Garden irrigation

The garden is watered automatically:

• Twice daily, around 5:00 AM and 9:00 PM
• Each cycle lasts approximately 10 minutes

If you wish, the two large plants on the terrace may be given additional water in between.

For guests who enjoy staying active, the villa offers several options for sports and recreation.

• Fitness room with various fitness equipment
  • Some equipment operates on electricity and can be switched on easily
• Table tennis table
  • Bats and balls are provided
• Electronic dart game with multiple game modes
  • Operates on electricity
  • Darts available for 4 players

We kindly ask you to return all sports and game equipment to its proper place after use, so that other guests may enjoy it as well.

Our recommendations

Over the years we have gathered our favourite places in one handy map that you can open on your phone or computer.

Location

Casa Quadra Dique is quietly and rurally located, just outside São Brás de Alportel. From the villa, you can easily reach charming towns, beaches and cities.

• São Brás de Alportel: approx. 5 minutes’ drive
• Loulé: approx. 10 minutes’ drive
• Quarteira: approx. 20 minutes’ drive
• Almancil: approx. 20 minutes’ drive
• Faro (city centre & airport): approx. 20 minutes’ drive

Places to visit & explore

The Algarve offers a wonderful mix of nature, culture and lively coastal towns. Recommended nearby destinations include:

• Faro – historic old town, marina and access to the Ria Formosa nature reserve
• Loulé – charming centre, famous market hall and local restaurants
• Silves – historic town with an impressive castle and picturesque streets
• Albufeira – beaches, old town and lively boulevard
• Tavira – charming town with bridges, squares and island beaches

Walking & nature

• Various walking and hiking routes in the hills around São Brás de Alportel
• Trails through nature, along historic paths and scenic viewpoints

Sports & activities

• Several renowned golf courses within approx. 20–30 minutes’ drive
• Tennis and padel courts available in São Brás de Alportel, Loulé and Faro
• Cycling routes in the hilly hinterland

Restaurants, beaches & outings

For your convenience, we have created a Google Maps map with a wide selection of our personal recommendations, including the activities mentioned above.

On this map you will find:

• Restaurants and cafés
• Beaches
• Walking and hiking routes
• Golf courses
• Tennis and padel courts
• Water parks and water attractions for both adults and children
• Points of interest and excursions

Departure

On the day of departure, we kindly ask you to check out before 10:00 AM.

Depending on your departure time and in consultation with the villa management, the check-out will be personal.

What we kindly ask upon departure

To allow the cleaning team to work efficiently and prepare the villa in good time, we kindly ask you to:

• Leave the villa tidy
• Dispose of waste in the designated waste containers (as described earlier)
• Place used dishes in the dishwasher and, if possible, start the programme
• Collect used towels
• Switch off air conditioning and lighting
• Close all windows and doors

Keys & remote controls

All keys and remote controls are attached to one key set. Upon departure, these can be handed to the villa management or, if agreed, placed on the cabinet at the entrance.

Feedback & reviews

We highly value your feedback and would appreciate it if you could share any recommendations, comments or suggestions during check-out.

If you noticed anything during your stay that did not function optimally — such as the air conditioning, appliances or other facilities — please let us know. Your feedback helps us to resolve matters promptly or inform future guests accordingly.

If you enjoyed your stay at Casa Quadra Dique, we would greatly appreciate you sharing your experience in a review.

You will automatically receive a review invitation. We would kindly appreciate you taking a moment to share your experience.

We aim to provide all our guests with a 5-star experience. If anything did not fully meet your expectations, we would much prefer to hear from you directly so we can improve.

Thank you very much for your stay at Casa Quadra Dique. We hope you look back on your time here with pleasure and would be delighted to welcome you again in the future.

We kindly ask you to respect the following house rules. These are in line with the terms and conditions of Casa Quadra Dique and are intended to ensure a pleasant stay for everyone and to keep the villa in good condition.

• Smoking is not permitted inside the villa. Smoking is allowed outside, provided the surroundings are respected.
• The villa is intended for rest and relaxation. We kindly ask you to be considerate of the surroundings and neighbours between 11:00 PM and 7:00 AM.
• Parties, events and gatherings are not permitted.
• The maximum number of guests as stated in the reservation may not be exceeded.
• At least one lead guest must be 25 years or older at check-in.
• Pets are only allowed if agreed in writing in advance.
• Please treat the interior, furniture and inventory with care.
• Should you notice any problems, defects, damage or loss (for example of keys) during your stay, please inform the villa management as soon as possible, so timely action can be taken.
• In case of violation of the house rules, additional cleaning, repair or enforcement costs may be charged.

We trust that you will enjoy the villa with the same care and consideration as we do ourselves, and thank you for your understanding and cooperation.

Noise monitoring – Outdoor noise sensors help us assess reports objectively, prevent disturbance to our neighbours and protect our guests from unfounded complaints. We receive an alert only if sound remains too high. The sensors measure sound levels only and do not record audio or conversations.

Additional conditions

Conditions regarding payment, deposit, cancellation and liability are set out in the general terms and conditions on our website: www.casaquadradique.com.

Emergency situations

In case of immediate danger or life-threatening situations, please contact the emergency services immediately:

• European emergency number: 112

Medical assistance

For medical care in the area, you may contact:

• SIIPEMOR – São Brás de Alportel Tel: +351 289 845 915

Villa management

For questions, malfunctions or situations that are not urgent, please contact the villa management. They are your first point of contact and will take appropriate action if necessary.

• Don: +351 939 270 871
• Frederieke: +351 932 543 479

Safety & practical information

• Fire extinguishers are available in the villa.
• Smoke detectors are installed on every floor and are interconnected.
• A fire blanket is located under the induction hob.
• The electrical cabinet is located near the entrance of the villa.

We recommend familiarising yourself with these locations upon arrival.

For any situations requiring technical actions (such as switching gas bottles), please always contact the villa management. They will be happy to take care of this for you, so you do not need to handle it yourself.

Location for emergency services

Casa Quadra Dique is correctly listed in Google Maps. As properties in this area do not have house numbers and are spread out, it is important to always use “Casa Quadra Dique” as the location when contacting emergency services.

We recommend reviewing this information upon arrival, so it is readily available if needed.